Monday, 11 February 2008

Egg faces possible enquiry over cancelled cards

Egg’s dubious cancellation of the cards of customers who are reliable users has now led them to be reported to the Financial Services Authority. This has now been referred to the Office of Fair Trading (OFT).

New Labour MP, Nigel Griffiths stated: "I am very pleased about that. It shows how seriously they are taking it. I cannot tell you the number of complaints I have had - they just keep flooding in."

Many customers who have had their cards summarily cancelled were adamant that they always paid their bills on time and had excellent credit ratings.

Mr Griffiths said he would be introducing a Commons motion demanding an inquiry into the matter and that he was "in no doubt that is the reason" for the cancellations.

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